ISO 9001:2000 is a standard developed by the International Organization for Standardization to help ensure businesses meet the needs of their customers. The number of companies receiving certification by December 2000 was over 450,000. That number more than doubled in December 2009 to 1,064,000. These forms of standardization are a pre-requisite for many businesses to work together in various industries. In order to become certified an external audit by an Accredited Certification Body is performed. These audits are performed every 3 years for recertification.
Developing and managing processes and a corrective/preventive reporting system throughout the company with an internal audit system performed by internally trained staff will help determine which of the processes are working and which need improvement. Non – conformances can be any process not being followed properly, for example; supplier returns not being returned in a timely fashion or not at all. The ISO Committee would review the issues and come up with a new process on how better to deal with supplier returns. The process would be implemented making staff aware of the new process. The process would then be reviewed at a later date to determine its effectiveness. This control of company documents/records as well as monitoring non-conformances creates a more efficient and effective operation providing consistently well above average customer satisfaction.
Dial One Wolfedale Electric became ISO certified in 2001. To date Wolfedale maintains ISO compliancy following and maintaining a quality management system developed specifically for their use throughout the company. Always striving to improve these standard practices allows us to provide our customers with consistently safe and quality workmanship. Dial One Wolfedale Electric Gives the Power to our customers to choose piece of mind knowing that we are doing our very best to provide them with quality service.
The proof is in the repeat business and the documentation/testimonials received from our customers on a job well done or a thank you for getting the job done on time and on budget!
Monica Mercer
Administrative Assistant
Dial One Wolfedale Electric
Giving You the Power!
Developing and managing processes and a corrective/preventive reporting system throughout the company with an internal audit system performed by internally trained staff will help determine which of the processes are working and which need improvement. Non – conformances can be any process not being followed properly, for example; supplier returns not being returned in a timely fashion or not at all. The ISO Committee would review the issues and come up with a new process on how better to deal with supplier returns. The process would be implemented making staff aware of the new process. The process would then be reviewed at a later date to determine its effectiveness. This control of company documents/records as well as monitoring non-conformances creates a more efficient and effective operation providing consistently well above average customer satisfaction.
Dial One Wolfedale Electric became ISO certified in 2001. To date Wolfedale maintains ISO compliancy following and maintaining a quality management system developed specifically for their use throughout the company. Always striving to improve these standard practices allows us to provide our customers with consistently safe and quality workmanship. Dial One Wolfedale Electric Gives the Power to our customers to choose piece of mind knowing that we are doing our very best to provide them with quality service.
The proof is in the repeat business and the documentation/testimonials received from our customers on a job well done or a thank you for getting the job done on time and on budget!
Monica Mercer
Administrative Assistant
Dial One Wolfedale Electric
Giving You the Power!
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